Sogesa Now is the first emergency service for claims management. Within 30 minutes * from the call, a Sogesa expert will be at the place of the accident to carry out all the surveys and share them in real time with the Principal. This service is based on latest generation smart technologies, specially developed by Sogesa and patent pending.
Active 24h / 365 days
Real-time updates
Guaranteed SLAs
HOW DOES IT WORK?
1.
The user reports the claim to the Principal that transmits the request for intervention to Sogesa.
2.
3.
CERTIFIED DOCUMENTATION
Sogesa Now automatically acquires the GPS coordinates, the date and time of the claim insertion and the role number of the expert. These metadata are also recorded in the photographic surveys.
CAR REPAIRED WITHIN 72 HOURS
Sogesa Now is a complete cycle emergency service. In addition to the expert’s consultancy, the damaged party can rely on the repair of the vehicle within 72 hours (for minor damage) at the Sogesa network body shops. Self-rescue and replacement car are included **.
USER SATISFACTION
Sogesa Now increases user satisfaction and their perception of the quality of the Principal.
* In metropolitan areas
** Within 20 km and subject to availability check